Rates & Insurance

Dr. Gray will determine during the consultation the amount of testing needed to best serve your needs; the length of the test battery determines the cost and time required. The process would be either Hourly Testing -5 hours or fewer of testing or Comprehensive Testing – 6 hours or more of testing, and the price ranges from approximately $1280- $2800.

Therapy rates vary by clinician, ranging between $135-$175 for a 55-minute session.

Insurance

Although Dr. Gray is not in-network for any insurance company, in most cases, insurance companies will cover some of the testing costs. Our office will check for any pre-authorization requirements and coverage once you submit a copy of the insurance card along with all the other documents. We encourage you to call so that you have understanding from the insurance company as well prior to services starting. You are responsible for paying for all fees out of pocket. Once the testing process has concluded, we will give you a superbill and you will submit that to your insurance company for reimbursement.

We’d recommend asking these questions to your insurance provider to help determine your benefits:

• Does my health insurance plan include mental health benefits?

• Do I have a deductible? If so, what is it and have I met it yet?

• Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

• Do I need written approval from my primary care physician in order for services to be covered?

Dr. Gray is registered with Reimbursify so filing out-of-network claims for reimbursement from your healthcare insurance plan is as hassle-free as possible.

What is a superbill and can I get a superbill to submit to my insurance company?

A superbill is a billing statement for insurance reimbursement that is an itemized form created by healthcare providers and given to clients outlining specific information about the assessment and psychotherapy services rendered and the payments made. We securely email a superbill statements to our clients (or their legal guardian) upon request.

Please note, a superbill does include personal information such as the client’s name, the provider’s name and credentials, the office address and phone number, the client’s DSM-5/ICD-10 diagnostic code, the type of service provided for mental health (referred to as CPT billing codes) such as a diagnostic interview CPT 90791), evaluation services (CPT codes: 90830, 90836, 90838), psychotherapy treatment services (CPT codes: 90832, 90834, 90837, 90846, 90847), the dates of service, and the fees paid by the client (or parent/legal guardian).

Cancellation Policy

If you are unable to attend a therapy session, please give at least 24 hours notice. Otherwise, you will be charged for the full rate of the session.

For testing, please recognize that cancellations within 5 business days for testing will result in a charge for the full time reserved. Testing appointments are not refundable unless there is an emergency (defined as a death in the family, significant illness and/or accident). This is with the understanding that we are not able to reserve that time with others who are interested in meeting during that same period. I will extend a 1-time courtesy for therapy appointments in which the child or parent is sick or when there is a true emergency. You are asked to email your provider in addition to calling the main office, to ensure that we can coordinate schedules and make adjustments as needed.

Any Other Questions

Please contact us for any additional questions you may have. We look forward to hearing from you. (704) 765-2549